BASIC INFORMATION ON THE PROTECTION OF PERSONAL DATA (RGPD UE 2016/679 and L.O. 3/2018 PDPyGDD) Responsible: Ayto. Torremolinos C.I.F.: P2910300I, Pza. Blas Infante,1, 29620 Torremolinos, Tlf.: 952379400.
Purpose: Processing of your request, petition or complaint.
Legitimation: Exercise of municipal powers according to current legislation or interested consent.

Transfer of data: In general, data is not transferred, except legal obligation.
Rights: Access, Rectification, Deletion, Limitation, Portability, and Opposition.
Data conservation: Time necessary to attend to request, petition or complaint and the time established by file and documentation regulations. Data Protection Officer:
Additional information: If your rights are violated, you can contact the Council for Transparency and Data Protection (

The purpose of this Privacy Policy is to inform the owners of the personal data, with respect to which information is being collected, the specific aspects related to the processing of their data, among other things, the purposes of the processing, the data of contact to exercise the rights that assist you, the terms of conservation of the information and the security measures among other things.

The Torremolinos City Council (hereinafter the City Council) guarantees the privacy and confidentiality of the personal data of its users collected through any system that allows their transmission, for which reason we inform you of this personal data protection policy. How we collect and process such data.

Through these websites, personal data of users is not collected without their knowledge, nor is it transferred to third parties.

Each time you use any of the aforementioned websites, provide us with information, or it is necessary for us to access any type of data that due to its characteristics allows us to identify you, (such as your name and surname, e-mail, billing or shipping addresses, number telephone number, type of device or debit or credit card number, etc., hereinafter “Personal Data”); either to browse it or make use of its services or functionalities; will be under the application of this Privacy Policy, together with the Terms of Use of the Web, and other documents cited in them in force at all times. You should review these texts to verify that you agree with them.

This Privacy Policy and our Terms of Use could be modified. Any modification in it will be announced in advance so that you have perfect knowledge of its content. It is your responsibility to read them periodically, since those that are in force at the time of use of the different websites will be applicable.

The portals owned by the City Council may contain links to third-party websites, whose privacy policies are unrelated to that of the City Council. By accessing such websites you can decide whether to accept their privacy and cookie policies. In general, if you browse the internet you can accept or reject third-party cookies from the configuration options of your browser.

This policy will be applicable both to the information collected directly through the different City Council services, as well as through the website and other City Council websites.

Please read this information carefully. If you have any questions or concerns about your personal data, you can raise them at

Responsible for the treatment

The Person Responsible for the Treatment of personal data is the Torremolinos City Council, C.I.F.: P2910300I, Plaza Blas Infante, 1, 29629 Torremolinos, Tel.: 952379400


Data Protection Officer:

The personal data that could be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding treatment activity owned by the City Council.


The explicit purposes for which each of the treatments are carried out are included in the informative clauses incorporated in each of the data collection channels (web forms, paper forms, locutions or posters and informative notes).

This policy will be applicable both to the information collected directly through the different City Council services, as well as through the website and other City Council websites.

Please read this information carefully. If you have any questions or concerns about your personal data, you can raise them at

However, the personal data of the interested party will be processed with the sole purpose of providing them with an effective response and meeting the requests made by the user, specified together with the option, service, form or data collection system that the owner uses.


The legitimacy for the treatment will depend on your request. Thus, when it is related to the functions of the City Council, they will be based on the exercise of public functions. When you make a request to us or subscribe to any service offered by the City Council, it will be based on your consent. When the request is related to compliance with a legal obligation, the applicable regulations will be the basis of legitimacy. When there is a contract between you and the City Council, the legal basis will be the existing contractual relationship.


As a general rule, the City Council does not transfer or communicate the data to third parties, except those legally required. The data may be transferred to other competent public bodies in the matter in compliance with current regulations. Likewise, they may be published on the City Council’s Transparency Portal in compliance with Law 19/2013 on Transparency, Access to Public Information and Good Governance. However, if necessary, said assignments or data communications are informed to the interested party through the informed consent clauses contained in the different ways of collecting personal data.


As a general rule, personal data is always collected directly from the data subject. However, in certain exceptions, the data may be collected through third parties, entities or services other than the interested party. In this sense, this point will be transferred to the interested party through the informed consent clauses contained in the different ways of collecting information and within a reasonable period of time, once the data is obtained, and at the latest within one month.

Conservation periods

The data collected from the interested party will be kept as long as it is necessary to fulfill the purpose for which they were collected so that, once the purpose is fulfilled, the data will be canceled. Said cancellation will lead to the blocking of the data, keeping it only at the disposal of the Public Administrations, Judges and Courts, to attend to the possible responsibilities arising from the treatment during the limitation period of these. Once the aforementioned period has elapsed, the information will be destroyed, although it may be kept for historical and general archival purposes.

In relation to the browsing data that can be processed through the website, in the event that data subject to the regulations is collected, it is recommended to consult the Cookies Policy published on our website.


The regulations on data protection grant a series of rights to the interested parties or holders of the data, users of the website or users of the profiles of the City Council’s social networks.

These rights are the following:

  • Right of access: right to obtain information about whether your own data is being processed, the purpose of the treatment being carried out, the categories of data in question, the recipients or categories of recipients, the conservation period and the origin of said data.
  • Right of rectification: right to obtain the rectification of inaccurate or incomplete personal data.
  • Right of deletion: right to obtain the deletion of the data in the following cases:
    • When the data is no longer necessary for the purpose for which it was collected or When the owner of the data withdraws consent
    • When the interested party opposes the treatment
    • When they must be deleted in compliance with a legal obligation
    • When the data has been obtained by virtue of an information society service based on the provisions of art. 8 sec. 1 of the European Regulation on Data Protection.
  • Right of opposition: right to oppose a certain treatment based on the consent of the interested party.
  • Right of limitation: right to obtain the limitation of data processing when any of the following cases occurs:
    • When the interested party disputes the accuracy of the personal data, during a period that allows the company to verify the accuracy of these
    • When the treatment is illegal and the interested party opposes the deletion of the data.
    • When the company no longer needs the data for the purposes for which they were collected, but the interested party needs them for the formulation, exercise or defense of
    • claims.
      When the interested party has opposed the treatment while it is verified if the reasons

legitimate of the company prevail over those of the interested party.

  • Right to portability: right to obtain the data in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:
    • The treatment is based on consent
    • The treatment is carried out by automated means
  • Right to file a claim with the competent control authority. In the Autonomous Community of Andalusia, you must contact the Transparency and Data Protection Council (

Interested parties may exercise the indicated rights, by contacting the City Council by writing specifying the right requested, providing a document proving their identity; both in the General Registry and in the electronic Registry accessible through the Electronic Office of the City Council. In the event that you act through a representative, you must also provide a document proving the representation and identification document of the same.

Likewise, if you consider your right to the protection of personal data violated, you may contact the Transparency and Data Protection Council (


The security measures adopted by the City Council are those required in accordance with the provisions of article 32 of the GDPR. In this sense, the City Council, taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of variable probability and severity for the rights and freedoms of natural persons, has established the appropriate technical and organizational measures to guarantee the level of security appropriate to the existing risk.

In any case, the City Council has implemented sufficient mechanisms to:

  1. Guarantee the confidentiality, integrity, availability and permanent resilience of treatment systems and services.
  2. Restaurar la disponibilidad y el acceso a los datos personales de forma rápida, en caso de incidente físico o técnico.Restore availability and access to personal data quickly, in the event of a physical or technical incident.
  3. Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the safety of the treatment.
  4. Pseudonymize and encrypt personal data, if applicable.

Registered users

The username and password freely chosen by the user in any registration process are personal and non-transferable. The user undertakes to ensure said data by taking the appropriate measures to prevent its loss, theft and/or disclosure to third parties, as well as unauthorized use. The user undertakes to make appropriate use of this data in such a way that he will be solely responsible in case of illegal use or contrary to the Conditions that are applicable in each case.